gavel Code of Conduct

Partner Guidelines

Our commitment to integrity, transparency, and customer protection guides everything we do.

Our Core Values

As a CIP partner, you agree to uphold these principles

verified_user

Integrity

I commit to acting with honesty and integrity in all my dealings. I will not engage in fraudulent activities, misrepresentation, or any conduct that could harm customers or the reputation of Brand Assurance.

check_circle Provide accurate information about products and pricing
check_circle Never make false promises or guarantees
check_circle Report any suspected fraud immediately

visibility

Transparency

I will provide clear and accurate information about insurance products to customers, ensuring they understand coverage, premiums, and any limitations before making decisions.

check_circle Explain policy terms and conditions clearly
check_circle Disclose all fees and charges upfront
check_circle Help customers understand exclusions

lock

Confidentiality

I will protect all personal information collected during my work and use it only for legitimate business purposes in accordance with applicable data protection laws.

check_circle Keep customer data secure and private
check_circle Never share personal information with third parties
check_circle Follow data protection regulations

policy

Compliance

I will comply with all applicable laws, regulations, and guidelines set by the Insurance Regulatory Authority (IRA) and other relevant authorities.

check_circle Follow IRA guidelines for insurance distribution
check_circle Complete mandatory training modules
check_circle Maintain valid certifications

diversity_3

Non-Discrimination

I will treat all customers fairly and equally, regardless of their race, gender, religion, ethnicity, or socioeconomic status.

check_circle Serve all customers with equal respect
check_circle Provide the same quality service to everyone
check_circle Report any discriminatory practices

Prohibited Actions

The following activities will result in immediate termination

block Issuing fake or fraudulent insurance policies
block Collecting payments and not processing policies
block Misrepresenting coverage or policy terms
block Charging customers more than the official premium
block Selling to ineligible customers or vehicles
block Sharing customer data without authorization

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Partner Agreement

By becoming a CIP partner, you acknowledge that you have read, understood, and agree to abide by these guidelines. Violations may result in suspension or termination of your partnership.

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Questions About Our Guidelines?

Our compliance team is here to help clarify any concerns.

Contact Support support_agent