Privacy Policy

1 Introduction

Welcome to Brand Assurance. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services to find Community Insurance Partner (CIP) agents in Kenya.

This policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

2 Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

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Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include email address, name, phone number, and location data.

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Tracking & Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3 How We Use Data

Brand Assurance uses the collected data for various purposes:

check_circle To provide and maintain the Service, specifically connecting you with Community Insurance Partners.
check_circle To notify you about changes to our Service.
check_circle To provide customer care and support.
check_circle To monitor the usage of the Service to detect, prevent and address technical issues.

4 Data Sharing & Disclosure

We do not sell your personal data. However, we may share your information with third parties in the following circumstances:

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Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used.

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Legal Requirements

Brand Assurance may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Brand Assurance, or protect the personal safety of users.

5 Security Measures

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

SSL Encryption Secure Servers Regular Audits

6 Your Rights

Under Kenya's Data Protection Act, 2019, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (subject to legal retention requirements)
Right to restrict processing
Right to data portability
Right to withdraw consent at any time

To exercise any of these rights, please contact us using the information below.