Welcome to Brand Assurance. These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Platform"), which help you connect with Community Insurance Partner (CIP) agents and other service providers across Kenya.
Please read these Terms carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.
1 Acceptance of Terms
By creating an account, accessing, or using the Brand Assurance Platform, you agree to be bound by these Terms. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
If you do not agree to all of these Terms, you must not access or use the Platform. We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of these Terms and by maintaining a current version on our website.
2 User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
- check_circle You must provide accurate, current, and complete information during the registration process.
- check_circle You agree not to use the Platform for any illegal or unauthorized purpose.
- check_circle You agree not to interfere with or disrupt the integrity or performance of the Platform.
- check_circle You must respect the privacy and rights of CIP agents and other users.
3 Service Description (CIP Agents)
Brand Assurance provides a location-based directory and connection service to help users find Community Insurance Partner (CIP) agents. While we strive to verify the information provided by CIP agents, we do not guarantee the accuracy, completeness, or timeliness of any agent's location, hours, or services.
Note: CIP agents are independent contractors and not employees of Brand Assurance. We are not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such agents.
4 Intellectual Property Rights
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Brand Assurance, its licensors, or other providers of such material and are protected by Kenyan and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The "Brand Assurance" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Brand Assurance. You must not use such marks without the prior written permission of Brand Assurance.
5 Disclaimers
YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BRAND ASSURANCE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
6 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BRAND ASSURANCE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE TO ANY PERSON FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REVENUE, SALES, GOODWILL, USE OF CONTENT, IMPACT ON BUSINESS, BUSINESS INTERRUPTION, LOSS OF ANTICIPATED SAVINGS, LOSS OF BUSINESS OPPORTUNITY) HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY, BREACH OF STATUTORY DUTY, NEGLIGENCE OR OTHERWISE.
7 Governing Law (Kenya)
These Terms shall be governed and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration under the Arbitration Act of Kenya.
8 Contact Information
If you have any questions about these Terms, please contact us at:
Email Us
legal@brandassurance.co.keVisit Us
Nairobi, Kenya